The Skating Academy will announce delays and closures during periods of inclement weather or emergency situations via the following channels:
Web – notification bar at the top of each web page
Facebook – facebook.com/TheSkatingAcademy
Twitter – twitter.com/SkatingAcademy
In addition, an email will be sent to each registered skater at the email account provided during registration.
Skating Academy classes are scheduled throughout eastern Massachusetts. Any decision to close will be based on the conditions at the specific locations and made in conjunction with the management of those rinks. When a decision to close is made, that decision will be effective until 6 a.m. the following morning unless otherwise stated. All scheduled classes for the location will be canceled.
Private & Semi-Private Lessons at Frog Pond
Cancelations, closures, and delays will be communicated directly between the coach and students. Make-ups are handled between the coach and the student and must be communicated with the Private Lessons Coordinator at email@example.com.
Refund & Make-ups Policy
We do not refund for weather-related cancelations. Make-ups are seldom possible due to the tight scheduling of the ice rinks.